July 3, 2018
Impark Parking Insights - Big Ideas for Little Patients: Building Compassion at the Curb
By Randall Dennis A Whole New World In March 2018, The Walt Disney Company announced a global commitment of more than $100M to reinvent the patient experience (PX) in children’s hospitals. The investment includes the development of Disney-themed treatment and patient rooms, in-room entertainment, and Disney Institute customer-experience training for clinical staff. For us, as...
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